Windows Premier- Network Openings in Bangalore at Mindtree

Job Description :

Standard Experience

• Above 4 years of experience in Windows Administration, Networking, Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles.

• Need to be flexible to work in shifts following US holiday calendar. Majority work time will be EST time zone.

Soft Skills

• Leadership - handle technically challenging and politically sensitive customer situations

• Strong communications skills – Excellent spoken and written English communication.

• Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence

• The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable

• Demonstrable troubleshooting skills

• Cross-team collaboration

Technical Skills

Networking (NET):

• TCP/IP communications

• DNS

• Access to file shares (SMB)

• Access to file shares (DFS namespace)

• Dynamic Host Configuration Protocol (DHCP)

• Wireless networking and 802.1X authentication

• Remote access (DirectAccess)

• Site-to-site VPN connectivity issues

• Remote access (VPN, RRAS and CMAK)

Skills

Network

If you think your profile fits the requirements please mail the same at thereferralroom@gmail.com for getting referred.

Note : - Gold Members will get priority in the referral opportunities, personal pitching of their profile by our team, ATS Resume Makeover, Cover Letter, ATS Score Check and a certified course for free.