Cloud Support Associate Job in Bangalore at Amazon
you will be surrounded by people that are incredibly smart and passionate about cloud computing and believe that world class support is critical to customer success. Every day will bring new and exciting challenges on the job while you: · Learn and use groundbreaking technologies · Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs · Interact with leading technologists around the world and resolve customer issues · Drive customer communication during critical events
Basic Qualifications :
· Bachelor’s Degree in Engineering in one of the branches (CSE/IT/ECE/EEE) or MCA with an aggregate of 65% · Excellent oral and written communication skills · Strong customer focus & Multi-tasking skills · Self-starter who is excited about technology · Troubleshooting / Support experience
Preferred Qualifications :
· Basics in OS concepts / Linux/Unix Systems administration (Ubuntu, CentOS, RedHat, Solaris, etc) · Programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP) · Basic knowledge in Networking (TCP/IP, DNS) /Database · Exposure to Cloud computing
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