Who are we?
At Amdocs, our purpose is to enrich lives and progress society. With our creativity and technology, we help make a better connected world. Amdocs and its 25,000 employees serve the leading players in the communications and media industry, enabling next-generation experiences in 85 countries. Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.1 billion in fiscal 2019. For more information, visit Amdocs at http://www.amdocs.com
In one sentence
Understands business needs. Assesses the impact of those needs, capturing, analyzing and documenting requirements and providing high level solutions that leverage product capabilities and best practices in order to produce an optimal solution. Communicates and implements recommended solutions.
What will your job look like?
You will have the opportunity to reflect customer needs by gathering business documents and technical requirements.
You will be a key advisor for customers based on product capabilities and best practices, leveraging reuse where applicable.
You will design holistic and integrated high-level solutions that fit customers' business needs, production operability and budget.
You will participate in and/or leads formal and informal reviews with stakeholders, applying knowledge and experience and providing technical perspective and support.
You will be responsible for communicating the solution with customers' business and IT personnel. Will be expected to explain the new details of new solutions and their impact on business processes.
You will ensure that the customer understands the solution and receive responses to all open questions and action items.
You will support the customer during the scoping phase in a specific domain up through and including customer sign off (for example, COP process for various customer types and products, EPC lead for all product models and designs, etc.)
You will prepare solution-related documents and specifications. Configures the solution, and creates, executes and maintains accurate and detailed test plans for testing when applicable.
You will support the resolution of configuration/ implementation related issues if and when they arise.
All you need is...
Analyzes and documents business and technical requirements that best reflect customer needs; Translates the requirements into prioritize epics/features, supporting the release and iteration planning.
Advises customers based on product capabilities and best practices , leveraging reuse and ensuring high business value
Provides and designs, based on pre-defined solution architecture, an integrated high-level solution that fit customer's business & operational needs.
Effectively participates in and/or leads formal and informal reviews with stakeholders, applying knowledge and experience and providing technical perspective and support; Performs demonstrations of solutions to users.
Support development teams during the iterations (provide business clarifications, adjustment to risks, change in scope, reprioritize and approve “done” stories and features during demo’s).
Responsible for communicating the solution to customers' business and/ or IT personnel, explaining the details of new solutions and their impact on business processes and ensuring that the customer understands the solution.
Follows up on solution design issues in his/her domain until solution is signed off and supports the resolution of configuration/ implementation-related issues if and when they arise (for example, overseeing ordering processes across various customer types and products, leading all product catalogue models and designs, etc.).
Prepares solution-related documents and specifications; May also configure the solution, and create, execute and maintain test plans when applicable.
Critical Experiences :
At least 4-5 years' of experience in business / system analysis, working with customer on requirement and business processes definition, in a variety of complex situations, preferably in telecom industry and/or IT.
Wide knowledge of relevant products, technologies and business process.
Experience in working in and/or leading a team of cross domain solutions
Proven ability to present solution using various methods (presentations, demos, etc.)
Degree in Computer Science or Industrial Engineering & Management - Information System
Why you will love this job:
You will be able to use your superior business analyst skills to make a significant impact on high-level solutions that best produces the optimal product solution.
You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development
You will have the opportunity to work in multinational environment for the global market leader in its field
Click Here : Apply